The Intelligence Layer for Senior Care Decisions in Texas
Erika Crossley is a senior care placement expert and AI infrastructure architect. When hospital discharge doesn’t match reality — when the plan falls apart before the patient gets home — her systems, tools, and direct guidance get families and professionals to the right answer fast.
Texas-first. Built for real constraints: time, money, staffing, availability, and family limits.
Three Situations This Site Is Built For
Hospital or Rehab Discharge
The clinical team says they’re ready. The family isn’t sure. There’s a gap between “medically stable” and “actually safe at home” — and that gap is where most crises happen. We close it.
Caregiver Collapse
When the caregiver is the entire system, the system breaks. Burnout, coverage gaps, unsafe overnight situations — these are predictable. We build plans that don’t require superhuman families.
Senior Living Placement
Assisted living, memory care, residential care homes — used correctly, they prevent the next crisis. We match the right setting to the real clinical and family situation, not just what’s available.
If Discharge Is in Motion, Do This in Order
1. Reality-Check the Discharge Plan
Can they toilet, transfer, and walk safely — today? Who is physically present for the first 72 hours? What happens at night? Who covers medications? Who prevents falls? If they cannot be left alone, what is the supervised setting?
2. Name the Failure Scenario
When families say “we’ll figure it out,” the failure usually shows up as: a second fall, missed medications, delirium, wandering, caregiver injury, or a fast readmission. We don’t hope the plan works. We design the plan to prevent the predictable breakdown.
3. Choose the Correct Next Setting
Home + support — only if supervision and care are truly covered. Assisted living — if they need oversight but not skilled nursing. Memory care — if cognition or wandering is the risk driver. Skilled nursing / rehab — if clinical needs require it.
4. Generate a Referral Brief
The triage intake turns chaos into a referral-ready summary you can use with communities, care providers, discharge planners, case managers, and family members. Built for speed and accuracy.
Common Questions Families Ask in the Hospital Parking Lot
“The hospital says they’re ready. Why does it feel unsafe?”
Medical stability and home safety are different things. Discharge works when supervision, mobility, medications, meals, and nighttime risk are all actually covered — not assumed.
“Can we refuse the discharge?”
Sometimes you can request reconsideration, document safety concerns, or escalate through case management. The right move depends on the clinical plan and the gap at home. This is a navigable situation — but you need to move quickly.
“How fast can placement happen?”
Fast placement is possible when requirements are clear and the referral brief is complete. The triage intake is designed for speed and accuracy — most families have a working plan within 24 hours.
“What does this cost?”
The triage tool is available immediately. Placement guidance, referral briefs, and professional consultation are available depending on the situation. Start with the intake — it will tell you what you’re working with.
About Erika Crossley
Erika Crossley is a senior care placement expert and AI infrastructure architect based in Texas. She has spent years working inside the discharge planning and senior care ecosystem — not as a sideline observer, but as an active operator who has navigated real placements under real constraints.
She builds systems that help families make the right decision fast, and helps senior care operators replace fragmented processes with intelligent, automated infrastructure. Her platforms are built to serve Texas families first — and scale nationally.
This site provides decision support and placement guidance. It is not medical advice and does not replace your clinician’s orders. Do not submit protected health information on public pages.